About Us

H&H Insurance Brokers was established in 1987 and have been busy since arranging a broad portfolio of insurances for farmers, agricultural contractors and many other rural businesses.  We are one of the companies owned by H&H Group Plc based in Carlisle, Cumbria just off junction 43 of the M6. Our head office is situated on Rosehill Industrial Estate adjacent to the main entrance to the Borderway Mart with additional satellite office locations in Durham, Ruthin - North Wales and Newtown St Boswells.

H&H Insurance Brokers Limited is registered in England and Wales under Company number 2200510. Registered Office: Borderway Mart, Montgomery Way, Rosehill Industrial Estate, Carlisle, Cumbria CA1 2RS.

Authorised and regulated by the Financial Conduct Authority (FCA) under Firm Reference Number 305809, which can be checked on the Financial Services Register, by visiting the FCA’s website or by calling the FCA on 0800 111 6768.

H&H Group plc, formerly known as Harrison & Hetherington Ltd was founded over 140 years ago as farmstock auctioneers. H&H Insurance Brokers is one of five operating companies including Livestock Auctioneers, Brokers and Valuers, Land Agents and Surveyors, Estate and Letting Agents, Commercial Print and Online Auctioneers. The strength and support of the group helps to assure our customers of the best in local service, support and knowledge.

Our Promise to you

With H&H Insurance Brokers you’ll get a dedicated point of contact (with an average of over 19 years’ of experience) who will:

• Meet you at your convenience
• Get to know you and your business
• Define what cover is (and isn’t) necessary for you
• Identify a range of suitable insurers
• Negotiate with insurers on your behalf
• Get you the cover you need
• Assist you with claims
• Always act in your best interests

Service Charter

We consider it is important for our clients to know what they can expect from us and more importantly, how to get in touch with us if you feel you don’t receive this level of service.

Please click here to download our current Service Charter

10 Reasons to Choose H&H Insurance Brokers

1. We can cover your insurance needs
   From business insurance to personal cover, we can provide almost any policy you need.

2. A heritage built on traditional values
   H&H started 140 years ago serving tight-knit agricultural communities in the North of England and the Scottish Borders. To this day, we retain the traditional values on which our reputation was built. We work hard to protect that name which ultimately means delivering what you, our customer, wants and needs.

3. No call centres
   We want to get to know you, which is why we assign all our customers with a named broker and account handler who will invest the time to get to know you and your individual needs.

4. Access to specialists with an average of 19 years’ experience
   Expertise is what gives us the ability to quickly identify your needs, save you money and ensure peace of mind. With H&H Insurance Brokers, you access that expertise directly. Our senior brokers have an average of 19 years’ industry experience.  That’s a powerful ally to have on your side.

5. Our robust claim processes
   You buy insurance for peace of mind. That’s why we continue to invest heavily in ensuring our claim process is as robust as possible. So, if the worst happens, we can get you back up on your feet as quickly as possible.

6. Being resolutely independent
   As a genuinely independent broker, we will always offer you recommendations based on your interests and needs – and not those of the insurance providers.

7. Quality insurers, value for money policies
   We access the insurance markets directly or work with big name insurers depending on your needs.  Either way you can be assured that we will only every work with quality companies with the funds to pay even in the event of major disasters.

8. Accreditations
   Since 2018 we have received the Gold Feefo Customer Service Award three times and this year were again awarded the Feefo Platinum award for the third consecutive year which we are very proud of.

9. Firm roots in your community
   Even if you never visit one of our offices, it’s still reassuring to recognise names and voices and see us out and about in your community.

10. Always putting you first
    Ultimately it’s not about us, but about you.  At H&H Insurance Brokers you will never just be a number on a spreadsheet.