Our Customer Service is very important to us and we soon had measures in place so all our staff are now able to continue to work remotely; we continue to offer our professional insurance service to you all – both with your insurance renewals and potential new business plus any insurance advice you may require.
However, with most staff working from home, this may mean that our office numbers may not be answered as quickly so please visit our Meet the Team page on our website for the direct mobile and email address of our account executives and/or our senior management team. If you contact one of us and we don’t know the answer, we’ll pass your enquiry on to those who do and get back to you 🙂
Alternatively email us here and we’ll ensure your enquiry gets to the right staff member to handle your enquiry.
Please bear with us. Although our specialist claims team might not get back to you as quickly as they usually would, rest assured ALL calls and emails will be followed up and responded to. Our claims department can be reached at 01228 406290 or call Simon McKean on 07850 604677 or email the team here.
For specific claim form information please click here.
In the meantime, please stay safe, heed all the advice and look after yourself and your loved ones.
#wecandothis #strongertogether #stayprotected