Border Collie dog sitting in straw

Claims

When things go wrong, we will be there for you...

We pride ourselves on being a claims led organisation and fully understand that making a claim can be a stressful experience, with a lot of information to gather before it can be submitted.  To help relieve this stress, our dedicated claims department will act on your behalf throughout the claim process. Our team, led by Stuart Torrance and supported by Susan Dudley and Tom McGaffin, have many years of experience and will give you their advice and work with you to find the best solution for you - if needed, even challenging insurers to make sure their settlement is a fair one.   We provide a personal service and are not a call centre nor never will be.

You may contact Stuart, Susan or Tom direct on 01228 406250 during office hours, call your local office number or complete the claim form below.  We are here to support you.

Claim Form

By submitting your details to us online you are permitting us to contact you regarding your enquiry. If you would like insurance related information in the future, please choose your preferred method of communication:

What our customers think

Farm insurance renewal
Very helpful insurance review, not rushed and very thorough.

09 May 2022

They knew exactly what was required and were very efficient and helpful.

Pauline - 06 May 2022

Super fast quote, amazing service
Luke was an absolute star

Julia - 05 May 2022

Very helpful and fast service

Sirs - 05 May 2022

Great company to deal with
Excellent service from all the team! Great to have real people to work with, visit and chat about insurance cover. Superb, thanks

Rachael - 05 May 2022

Professional
The usual professional service.

Margaret - 05 May 2022

Great service (removed by Feefo) and great communication. I dealt with Chris, who is a very nice man. Thoroughly recommend them. **

07 April 2022

Put a lot of effort in to getting a good quote. Would recommend them to anyone.

Graham - 08 April 2022

See above
Ok. Would use again

Harley - 07 April 2022

Information requested received wIthin 30 minutes
Highly efficient and dealt with the matter immediately

07 April 2022

Helpful Service
Sue sent timely reminders and dealt with me professionally and effectively

Dawn - 07 April 2022

Great service excellent It was adam & Leanne hunter that put me in touch.
Thanks for insuring my for my contractor insurance when no one else seem to by able to help.

Adrian - 07 April 2022

Requested to pay renewals without any documentation being received. Still waiting on hard copies in spite of being told 1st envelope was posted last week and 2nd put in post on Mon. Expecting one to be in post today, Thursday.

Christine - 07 April 2022

Excellent as always.

Peter - 03 March 2022

Great effort
Luke worked hard to come up with a solution for us in difficult market conditions.

Malcolm - 03 March 2022

Friendly, personal touch
I would recommend H&H because of their friendly, efficient, cost effective, professional service.

Karen - 04 February 2022

If you are bored by insurance but smart enough to know it is needed !
I have less then straightforward needs when it comes to insurance cover and there’s no doubt that it doesn’t come cheap but……what price on feeling that you can go about your business and feel that you’ve got it covered. I have had to make a claim recently and it was resolved quickly and efficiently. Insurance sure is boring but necessary. I would recommend H and H wholeheartedly..

Amanda - 02 February 2022

Personal touch valued. Time to discuss details.
A personal visit from representative enabled us to discuss fully any points we were unsure about, thus enabling us to make a better informed decision about what to include and what to miss out.

Karen - 06 January 2022

Great service
Easy to deal with

05 January 2022

Recommend them again

Andy - 05 January 2022

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