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Covid-19 Update

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As the country emerges from its enforced lockdown and life is returning to some normality, H&H Insurance Brokers is pleased to announce that they have recommenced on-farm and face to face customer visits, plus the Carlisle Head Office has re-opened.

Filled with relief and enthusiasm, the team have resumed appointments and visits outside the office and across the region. Many customers of H&H Insurance Brokers will be pleased with this development, as these visits give people the opportunity to connect with advisors on both agricultural and social matters. Following the lonesome lockdown period, many farmers who have been long-term customers feel more like friends to the company, and staff are delighted to returning to on-farm visits where clients can talk about farm developments, diversification projects, changes to livestock numbers and any other initiatives requiring insurance advice.

Carlisle Office
We are pleased to inform you that from today Monday 10th August, the Carlisle office has reopened.   Clients wishing to discuss their insurance will still need to make an appointment to ensure the member of staff is available and there is a suitable meeting room available – please call us on 01228 406290 to make your appointment.

There will be staff in the main upstairs office should you need to return a claims form, hand in a payment or to return some signed documents – please ring the doorbell and a member of staff will be with you; note, in line with government guidelines you will be required to wear your face mask at all times.   Assuring you of our best attention at all times.

Note: we will advise shortly on the re-opening of our Ruthin office in North Wales.

Staying COVID-19 Secure in 2020 Download PDF here

Managing Director, Paul Graham, commented: “It is important to us that our clients know that we are still here for them to answer any questions or concerns during this ambiguous time. Getting out on farm visits will boost our community because brokers will be offering some clarity and certainty, especially for farmers who have found their circumstances change during the coronavirus pandemic. Our main concern is the well-being of our clients and staff, and we will endeavour to keep meeting their needs in this constantly developing context. Life has been up in the air for quite some time, but it is still important for us as brokers to encourage our clients not to neglect their insurance needs or cast them from the forefront of their minds.”

In announcing these details, H&H Insurance Brokers is keen reassure that they are 100% committed to supporting its rural agricultural and commercial businesses.