Man on tablet in field

A Day in Life of Sandra Hodgson

Posted on: 13th January 2022

Sandra Hodgson is one of our Senior Account Handlers and has worked for H&H Insurance Brokers for over 26 years; Sandra looks after a portfolio of clients which includes individuals and businesses within the equine and agricultural industries. She lives on a farm at Kirkbride in north Cumbria, with her husband Vaughan. The couple have three children, Karl, 24, Ryan, 21 and Samantha, 17.  We chatted to Sandra to learn more...
 
"As a Senior Account Handler, I’m the main point of contact for customers within my portfolio of clients. I work with clients mainly over the phone, processing changes to their farm or farm motor policies, preparing and sending out renewals and working on quotes for equine.
 
The best thing about working for H&H Insurance Brokers is the relationships you build with clients and your colleagues. I’ve worked with many of my clients for years, and know their businesses very well. I also enjoy the flexibility which the job offers.
 
I enjoy working as part of the H&H team. Everyone is really supportive which makes it a great place to work.
 
Outside of work, I often help out on the family farm, which is arable and poultry. Our sons, Karl and Ryan both work at home, and our daughter Samantha helps out when she’s not at school.
 
I enjoy horse riding and we have two horses, Brennan and Maddie. My favourite ride out is around the farm and through the fields. Maddie is Samantha’s horse, while I ride Brennan. I tend to ride after work or at weekends.  

Living on a farm helps me with my job at H&H because I can understand the kind of issues clients face, and find the right solutions for them.
 

What our customers think

Personal touch valued. Time to discuss details.
A personal visit from representative enabled us to discuss fully any points we were unsure about, thus enabling us to make a better informed decision about what to include and what to miss out.

Karen - 06 January 2022

Great service
Easy to deal with

05 January 2022

Recommend them again

Andy - 05 January 2022

Professional and efficient. I will use them again and recommend them

04 January 2022

The sales rep Haf was brilliant and found me a good deal
Brilliant service , good deal and easy to talk to someone who understood what I was after for my policy

02 December 2021

Excellent personal service.
Luke was very patient in explaining the 2 types of insurance my business needs and is likely to get a third policy from us in January.

Ray Cassidy - 02 December 2021

Very good
Very good, Yes. Not necessary

02 December 2021

Prompt and excellent service

02 December 2021

Great service
They were in touch with me on a regular basis sorting my insurance out. Then got me a good deal. Also when I had queries they were quick to answer them.

02 December 2021

Yes I would recommend to others. The staff were very helpful.

James - 02 December 2021

Excellent
Excellent service

02 December 2021

Professional people to deal with
Have insured our farm and holiday cottage for many years and find everyone at the company always keen to help and support

02 December 2021

They listen to what you have to say and recommend the best cover available,then find the best deal to suit your needs.

Margaret - 08 November 2021

excellent service
excellent servibe by HandH would definately recommend

Ian - 07 November 2021

As usual reliable, friendly and efficient.

Katharine - 05 November 2021

Excellent service
Excellent service and very helpful staff

Marshal - 05 November 2021

They handled all my questions quickly and easily

05 November 2021

From picking up the phone they responded professionally and very promptly to provide a competitive quote. This was flexibly adjusted to meet all of our requirements resulting complete cover within a week.

05 November 2021

Jade was very helpful and also gave us some great advice but most importantly saved us quite a bit of money on our yearly insurance costs

John - 05 November 2021

All process handled well from start to finish Would highly recommend them

Stephen - 05 November 2021

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