Farms feeding sheep in field

Covid-19 Update

Posted on: 30th June 2020

As the country emerges from its enforced lockdown and life is returning to some normality, H&H Insurance Brokers is pleased to announce that they have recommenced on-farm and face to face customer visits, plus the Carlisle Head Office has re-opened.

Filled with relief and enthusiasm, the team have resumed appointments and visits outside the office and across the region. Many customers of H&H Insurance Brokers will be pleased with this development, as these visits give people the opportunity to connect with advisors on both agricultural and social matters. Following the lonesome lockdown period, many farmers who have been long-term customers feel more like friends to the company, and staff are delighted to returning to on-farm visits where clients can talk about farm developments, diversification projects, changes to livestock numbers and any other initiatives requiring insurance advice.

Carlisle Office
We are pleased to inform you that from today Monday 10th August, the Carlisle office has reopened.   Clients wishing to discuss their insurance will still need to make an appointment to ensure the member of staff is available and there is a suitable meeting room available – please call us on 01228 406290 to make your appointment.

There will be staff in the main upstairs office should you need to return a claims form, hand in a payment or to return some signed documents – please ring the doorbell and a member of staff will be with you; note, in line with government guidelines you will be required to wear your face mask at all times.   Assuring you of our best attention at all times.

Note: we will advise shortly on the re-opening of our Ruthin office in North Wales.

Staying COVID-19 Secure in 2020 Download PDF here

Managing Director, Paul Graham, commented: “It is important to us that our clients know that we are still here for them to answer any questions or concerns during this ambiguous time. Getting out on farm visits will boost our community because brokers will be offering some clarity and certainty, especially for farmers who have found their circumstances change during the coronavirus pandemic. Our main concern is the well-being of our clients and staff, and we will endeavour to keep meeting their needs in this constantly developing context. Life has been up in the air for quite some time, but it is still important for us as brokers to encourage our clients not to neglect their insurance needs or cast them from the forefront of their minds.”

In announcing these details, H&H Insurance Brokers is keen reassure that they are 100% committed to supporting its rural agricultural and commercial businesses.

What our customers think

Would recommend

10 January 2021

Excellent service fast and hassle free kept up to date

Christopher - 08 January 2021

H&H Insurance.
they found me a good insurance at the right price .

Eric - 07 January 2021

They were supportive, persistent, patient and affable - and we concuded the business successfully. I would recommend them to anyone.

Richard - 07 January 2021

Excellent and speedy service
Anyone we spoke to was well informed and very helpful

07 January 2021

The whole experience easy from start to finish. Everything was explained to me before making my decision. Very helpful staff. Definitely recommend to others!

07 January 2021

Easy to deal with and efficient
Yes definitely

07 January 2021

Good prompt reply
Good prompt responses to questions and enquiries and they try hard not to be beaten on price.

07 January 2021

good service

Andrew - 06 December 2020

They rang us up as the reminder email was sent to an old address and we were in danger of being of missing the start date for the new policy and would not have been insured.

Patricia - 03 December 2020

Great service
Great service, thanks Lee!

Helen - 03 December 2020

Efficient service In difficult times.

03 December 2020

Excellent staff
Excellent everything was explained and understood. Staff very helpful.

Michael - 08 November 2020

Good service
Great service and would recommend.

07 November 2020

H&H do the job!
We are not so good at responding to first emails - even though all information is always provided in a clear way, with timelines. We appreciate H&H for following up with us. Because of their work, we have not missed an important deadline yet. We have used H&H for years - because they are good at what they do. We need yo thank them!!

06 October 2020

If H and H continue provide competitive Farm Insurance, giving the required cover but at a lot lower price than other providers, I can certainly recommend them. I found out about H and H because another farmer recommended them to me.

Rory - 18 October 2020

I've renewed my house and contents insurance again with H&H Insurance Brokers; Cameron Johnston provided an excellent service and the policy is very competitively priced.

Nina - 07 October 2020

Great as always
Straight forward great prices why would you go anywhere else

07 October 2020

Negotiated the cost well. Pleasant staff.

06 October 2020

All ways helpful and prepared for all situations.
Always ready to discuss different situations and prepared to help at any time. Staff always friendly and helpful.

Brenda - 06 October 2020