Help us to change the way people think about insurance

Here at H&H Insurance Brokers, people are at the heart of our business.

Our mission is to change the way people think about insurance through leading the industry with innovative products, outstanding customer service and a brilliant team. We are committed to bringing new talent into our business to help us achieve our vision whilst leading a successful, rewarding career with us.

Our Values

We aim to employ people who are committed and passionate about their work and will embrace our core set of values.

Tourism and Hospitality Insurance from H&H Insurance Brokers

We're proud to deliver the highest quality products and customer service

Trust -
we trust our teams to deliver

Passion -
we celebrate achievements and success

We have a sense of fun -
socialising and connectivity is important to us

We celebrate individuality -
we value diverse teams and the contribution of others

We willingly share our knowledge and ideas -
we have a culture of learning

We are Recruiting

Customer Service Administrator

Are you a highly organised multitasker with a proactive mindset and a passion for supporting teams to thrive? If so, we want to hear from you!

We are looking for a Customer Service Administrator to be the backbone of our dynamic team. This is more than just an admin role - you’ll play a key part in keeping everything running smoothly, ensuring our team can continue delivering top-notch service to our clients.

What You’ll Be Doing
As our Customer Service Administrator, you’ll be at the heart of our operations, making sure everything stays on track.

Your responsibilities will include:

- Handling essential administrative tasks to keep our office running efficiently
- Supporting the team and management with a range of day-to-day operations
- Maintaining accurate records and keeping data up to date
- Organising meetings, appointments, and travel arrangements
- Preparing and distributing reports, documents, and presentations
- Responding to enquiries via phone, email, and in person
- Ensuring compliance with company policies and procedures

Why Join Us?
At H&H we truly value our people. When you join our team, you’ll enjoy:

- A competitive salary and benefits package, including
- Birthday bonus day – because you deserve to celebrate!
- Cycle to work scheme – for a healthier, greener commute
- Community Day – a chance to give back to causes you care about
- Opportunities for career progression and professional development
- Flexible working options
- A supportive and friendly work environment where you’ll feel valued

Ready to Apply?
To apply in confidence please visit our H&H Group Careers Page https://hhgroupplc.co.uk/careers/vacancies/7922/customer-service-administrator/

Join us and be a part of something great!

Find out more

Benefits

Ethically driven business

We take professional development seriously

Flexible working opportunities

Group Pension Scheme

Private medical insurance benefits

Weekly onsite fitness classes

Free on-site parking

Company bonus scheme

Independent Insurance
Broker of the year

Winner

Enquire about available opportunities.

We would be delighted to hear from you.

Even if we don't have any vacancies but you are looking for a career change, and would like to join a professional and forward-thinking company and have ambition to further your career, please get in touch email us here