Farms feeding sheep in field

H&H Insurance Brokers is OPEN

Posted on: 24th March 2020

Our Customer Service is very important to us and we soon had measures in place so all our staff are now able to continue to work remotely; we continue to offer our professional insurance service to you all – both with your insurance renewals and potential new business plus any insurance advice you may require.

However, with most staff working from home, this may mean that our office numbers may not be answered as quickly so please visit our Meet the Team page on our website for the direct mobile and email address of our account executives and/or our senior management team. If you contact one of us and we don’t know the answer, we’ll pass your enquiry on to those who do and get back to you.

Alternatively email us here and we’ll ensure your enquiry gets to the right staff member to handle your enquiry.

Claims
Please bear with us.  Although our specialist claims team might not get back to you as quickly as they usually would, rest assured ALL calls and emails will be followed up and responded to.   Our claims department can be reached at 01228 406290 or call Simon McKean on 07850 604677 or email the team here.
For specific claim form information please click here.

In addition, we have been working with our H&S Officer and have completed our Covid Secure Risk Assessment which demonstrates that we have our workplace and work activities in order to reduce the risk of the transmission of the Covid-19 virus and to demonstrate that our organisation is Covid-Secure for when our staff return to their offices to work.

Clients facing financial difficulties
We are here to help if you need to reduce or defer your payments or amend your payment date – please click here for more details or to answer your queries.

In the meantime, please stay safe, heed all the advice and look after yourself and your loved ones.

#wecandothis #strongertogether #stayprotected

What our customers think

Did her very best to help
Very helpful

04 September 2020

Luke Conn - Goodman @ H & H was nothing but helpful right from the word go, he was polite and tried to understand our business . H & H were recommended by a friend and they were a pleasing experience compared to other companies i had tried. I have already recommended H & H and yes i will hopefully use them again.

03 September 2020

Excellent resonance service over many years

03 September 2020

Good service
After an initial slow start in getting a conversation about a ballpark quote ( probably due to covid). Good communication enabled them to win with a competitive quote.

John - 03 September 2020

Great Service
It is always a pleasure to see Edith from H&H who has looked after us for a long time. She always makes sure we have the appropriate cover in place.

John - 03 September 2020

Excellent service and knowledge

Sue - 03 September 2020

Professional and knowledgable
Knowledgeable, helpful and friendly

Paul - 03 September 2020

Good service
Service was good

Gordon - 04 August 2020

five star very good very helpfull

04 August 2020

Very helpful and efficient

Mandy - 04 August 2020

Comprehensive
Comprehensive, helpful and good at guiding you though the best cover for you. Offered far more than previous insurer

Victoria - 04 August 2020

Excellent service. Many thanks.

John - 04 August 2020

Friendly and helpful service, replied to queries promptly and gave the best quote. Will definitely consider using next year.

04 August 2020

First class service and attention to detail with good customer care

04 August 2020

Excellent
Natalie Carr looks after us on the farm and is amazing. Very helpful

Julie - 03 July 2020

My broker, Jacinta, was great. She took a quite complicated set of requirements and gave me a detailed quote. She spent time going through the terms with me and was very patient when I forgot to send some of the information!

Amy - 03 July 2020

[email protected] performance
their system all seemed to work well even during the lockdown with return calls always being made and all queries being sorted promptly.

Sirs - 03 July 2020

Always receive an excellent service from Jacinta.

Janet - 03 July 2020

Everyone was very helpful and cheerful!

03 July 2020

Good service provided by Armitage.

Ann - 03 July 2020

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